Crowdfunding fulfillment is the process of receiving your manufactured rewards from the factory, storing them in a warehouse, packing them by backer reward tier, and shipping them to every backer worldwide with tracking.
It includes inventory management, quality control, custom kitting, address changes, customs clearance, returns handling, and backer support — everything that happens after your campaign ends and before your backer unboxes.
Your factory wants 3,000 units taken off their hands — but you have no warehouse to put them.
Backers are waiting while you kit 4 reward tiers, print cards, and ship to 40 countries.
Backers move, change rewards, and customs holds your shipment — no one warned you about this.
You're a designer or inventor, not a logistics company — fulfillment isn't your full-time job.
That's exactly what we built FulfilLink for.
Your factory ships finished goods to our warehouse. We count cartons and report any damage right away.
We inspect for defects, pack by reward tier, insert cards, and build your custom packaging.
We ship globally with full tracking. 5-10 days to the US. Backers follow their package in real time.
We manage address changes, lost packages, replacements, and support emails — so you don't have to.
Built for crowdfunding creators — not generic dropshipping.
Your manufacturer ships finished goods to us. We inspect carton counts and report any damage immediately.
We open samples, check for defects, verify serial numbers, and send you photos before anything ships.
Multiple tiers, add-ons, stretch goals. We assemble exactly per your pledge manager data.
Custom boxes, inserts, thank-you cards, stickers. We handle it all — your brand, unboxing experience included.
US 5-10 days, EU 7-15 days, worldwide tracked. We handle customs and DDP duties so backers get no surprise bills.
Backers move. We accept address updates up to 48 hours before shipping. Changes go in our system automatically.
Works with BackerKit, CrowdOx, and PledgeBox. Import backer data and reward tiers directly.
Damaged items, missing pieces, wrong variant. We ship replacements from our warehouse. Backers message you, you forward to us.
You get one named contact who knows your project, your reward tiers, and your factory. 24/7 bilingual support over WhatsApp and email. No ticket numbers.
Optional shipping insurance on every package. If a parcel is lost or damaged in transit, we file the claim and ship a replacement — you don't chase the carrier.
No. Your manufacturer ships finished goods to our warehouse. We handle everything from there — receiving, QC, kitting, and shipping to your backers.
We import your pledge manager data (BackerKit, CrowdOx, PledgeBox) and kit exactly per backer — correct tier, correct add-ons, correct variants. No human error in packing.
We accept address updates right up until 48 hours before shipping. Changes go into our system automatically before the package goes out.
Yes. We use DDP (delivered duty paid) shipping options for most countries, so your backers don't get surprise customs bills.
No setup fee, no monthly fee. You pay per unit for receiving, kitting, and shipping. Request a quote — it's free and takes 24 hours.
We handle replacements from our warehouse. Backers message you, you forward to us, we ship a replacement with tracking.
Yes. Optional shipping insurance is available on every route. If a parcel is lost or damaged in transit, we file the claim with the carrier and ship a replacement from our warehouse — you don't spend weeks chasing paperwork.
You get one dedicated account manager who knows your project end to end. Bilingual (English & Chinese) support available on WhatsApp and email during working hours, with emergency coverage during peak shipping.
Tell us about your project. We'll send back a detailed per-unit quote.